Privacy Policy & Cookies Policy
Updated: January 5, 2026
Mother Tongue Digital Solutions (“we”, “our”, or “the Company”) respects the privacy of all individuals whose personal data we process, including website visitors, clients, contributors, suppliers, and partners. We are committed to protecting personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and other relevant legislation.
This Privacy Policy explains what data we collect, why we collect it, how it is used, how it is protected, and the rights of data subjects.
1. Scope of This Policy
This policy applies to personal data processed through:
Our website and online forms
Client platforms used for project execution
Contributor onboarding and task participation
Business communications with clients and partners
Separate project-specific or client-mandated privacy terms may also apply.
2. Types of Personal Data We Process
We may process the following categories of data:
a) Website and Communication Data
Name, email address, phone number
Messages sent via contact forms or email
b) Contributor Data
Name, contact details, language skills
Demographic, voice, or image data depending on project requirements
Platform IDs used on client systems
c) Client and Partner Data
Business contact information
Contractual and billing details
d) Technical Data
IP address
Browser type and device information
Access logs for security purposes
We do not knowingly collect personal data from children under 13.
3. Legal Basis for Processing
We process personal data based on one or more of the following:
Consent of the data subject
Performance of a contract
Compliance with legal obligations
Legitimate business interests, such as project delivery, system security, and service improvement
Contributors always provide consent before participating in any data collection activity.
4. Purposes of Data Processing
We process data to:
Deliver language and AI data services
Recruit and manage project contributors
Communicating with clients and partners
Perform quality checks and project coordination
Meet legal and contractual obligations
Protect systems and prevent misuse
We do not use personal data for unrelated marketing without consent.
5. Data Sharing and Disclosure
Personal data may be shared only with:
Clients who commission data collection or processing
Client-designated platforms and tools
Authorized technology service providers
Legal or regulatory authorities where required by law
We do not sell personal data to third parties.
Third-Party Analytics and Services:
We may use third-party services such as Google Analytics, social media plugins, or cloud hosting providers. These third parties may process aggregated or anonymized data for service optimization. No personal data is sold, and third parties are prohibited from using personal data for marketing without consent.
6. International Data Transfers
Depending on project requirements, data may be processed on systems located outside the data subject’s country, including outside the European Union.
Where applicable, such transfers are conducted under appropriate safeguards, including:
Client contractual obligations
Platform security standards
Approved cross-border transfer mechanisms
7. Data Retention
We retain personal data only for as long as necessary to:
Complete project obligations
Meet contractual requirements
Comply with legal and financial regulations
After this period, data is deleted, anonymized, or access is revoked.
8. Data Security Measures
We apply reasonable technical and organizational measures including:
Access controls and role-based permissions
Password protection and authentication
Secure platforms designated by clients
Antivirus and endpoint protection
Contributor confidentiality instructions
While no system is 100% secure, we take appropriate steps to reduce risks of unauthorized access or loss.
9. Data Incident and Breach Handling
In case of suspected or confirmed data incidents:
Access is immediately restricted
Internal investigation is conducted
Clients are notified without undue delay
Corrective actions are implemented
Incident records are maintained for compliance purposes.
10. Rights of Data Subjects
Where applicable under law, individuals have the right to:
Access their personal data
Request corrections or updates
Request deletion where legally permitted
Restrict or object to processing
Withdraw consent
Lodge complaints with supervisory authorities
Requests can be submitted using the contact details below.
11. Cookies Policy
What Are Cookies?
Cookies are small text files stored on a user’s device when visiting a website. They help improve functionality and user experience.
Types of Cookies We May Use:
Technical Cookies: necessary for website operation
Functional Cookies: store user preferences
Analytical Cookies: anonymous usage statistics
Third-Party Cookies:
Some cookies may be set by third-party services for analytics, social media, or advertisements. These services adhere to their own privacy policies, and we encourage users to review them.
Users can disable cookies via their browser settings, though some site features may not function correctly.
12. Children’s Privacy
Our services are not directed at children under 13, and we do not knowingly collect data from minors.
If we become aware that a minor’s data has been collected without parental consent, we will delete it promptly.
13. Data Controller Contact Information
Mother Tongue Digital Solutions
Email: privacy@motongue.com
Website: www.motongue.com
For privacy-related requests, please contact us using the above email.
14. Policy Updates
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.
The latest version will always be available on our website and company records.